Job Description
Job Summary This position is responsible for greeting customers, taking customer orders and payment, preparing and delivering coffee and non-coffee products in a timely manner, and creating a positive energetic atmosphere for our customers thereby promoting Mackenthun's Exceptional Experience.
Key Responsibilities - Customer service and shift work including welcoming customers to the coffee shop, taking orders and accurately processing payments using the cash register.
- Prepare beverages and serve products according to department standards and procedures.
- Work to develop familiarity with customers by knowing their name, favorite or usual order.
- Follow all cash handling and payment accepting policies and procedures.
- Ensure that floors throughout the department are clean and free of debris.
- Stock and organize the department as needed.
- Ensure that the seating area, i.e. tables, counters, chairs, are clean and free of debris.
- Prepare products for later shifts, weigh out beans for the rest of the day and the next shift. Prepare oatmeal cups, cold press and cooler mix.
- Responsible for following safe food guidelines.
- Minimize department losses due to improper product handling, storage, damage and spoils.
- Perform duties in a manner that safeguards company equipment, resources and image.
- Other duties as assigned
Requirements
Qualifications Education & Experience - Must be at least 16 years of age.
- Restaurant, retail or customer service experience preferred.
- Minimum High School Diploma or GED preferred but not necessary.
Skills & Competencies - Flexibility to work early mornings, evenings, some holidays and weekends.
- Must be honest and dependable.
- Must be able to work independently, be self motivated, and work as a team member.
- Must be able to clearly speak, read and write the English language.
Working Conditions and Physical Demands - Constant standing, walking, hearing, and seeing for extended periods.
- Frequent hand/wrist motions, bending, reaching, crouching, and kneeling.
- Lifting up to 50 lbs.
- Requires close, distance, and peripheral vision, depth perception, and color vision.
- Exposure to cleaning chemicals and varied indoor environments (refrigerated, wet, hot, cold) with machine/equipment noise.
- Teamwork and independent work in a smoke-free, fast-paced facility.
Benefits Summary Part Time: Earned Safe & Sick Time. Shift differentials for working Sundays & Holidays. All our employees also receive a 10% discount at all locations.
Salary Description
$13 - $15/hour Mackenthun's Fine Foods
Job Tags
Holiday work, Part time, Shift work, Weekend work, Sunday, Day shift, Afternoon shift, Early shift,