Job Description

Job Description

Job Description

Description:

ACC Management Group is seeking an experienced Community Manager to join our team in the Ashland, WI area. The ideal candidate will have a strong background in property management, particularly with Section 8 housing, and possess exceptional customer service and organizational skills.

Key Responsibilities:

- Oversee daily operations of the community, ensuring a high level of resident satisfaction

- Manage property budgets, financial reporting, and compliance with Section 8 regulations

- Develop and implement community programs and events to enhance resident engagement

- Address resident inquiries and concerns promptly and professionally

- Collaborate with maintenance staff to ensure the property is well-maintained and meets safety standards

- Maintain accurate records and documentation related to property management

Qualifications:

- Proven experience in property management, with a focus on Section 8 housing preferred

- Strong customer service skills and a commitment to resident satisfaction

- Excellent organizational and multitasking abilities

- Effective communication skills, both verbal and written

- Ability to work independently and as part of a team

- Proficient in property management software and Microsoft Office Suite

ACC offers competitive pay, benefits and bonus opportunities!

Knowledge, Skill & Ability Requirements

• High School diploma or equivalent required.
• 1-2 years of property management or industry related experience required.
• Knowledge of project-based section 8 or section 42 experience a plus.
• Knowledge of fair housing laws a plus.
• Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel).
• Experience with Onesite software is a plus.
• Must be able to physically inspect the properties.
• Maintain valid driver's license with acceptable driving record.
• Flexibility with working hours and availability for later hours or Saturdays as needed.
• Ability to prioritize and possess efficient time management skills.
• Demonstrates excellent verbal and written communication skills.
• Strong customer service skills with ability to handle complaints in a positive and time efficient manner.
• Goal-oriented and team player.
• Ability to work independently under tight deadlines.
• Exhibits a high degree of professionalism and respect through appearance and interactions with others. Ability to lift to but not limited to 25 pounds unassisted and as needed.

Supervisory Responsibility

This position will be required to supervise a staff on-site of but not limited to maintenance technicians, assistant community managers, leasing agents, and cleaners.

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers & fax machines, filing cabinets/etc.

Physical Demands

The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed.

Travel

Travel is required to assigned property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year.

ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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