Costumer Service Representative Job at Minute Men Staffing, Louisville, KY

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  • Minute Men Staffing
  • Louisville, KY

Job Description

A large 3PL Distribution company is in need of an experience Customer Service Rep in the Newburg area. This is a full-time temp to hire position on third shift. The schedule is Sunday - Thursday; 10pm to 6:30am. 

Responsibilities:

Resolving customer issues and ensuring requirements are met

Maintain backorders daily

Handle hot orders efficiently

Will assist in paperwork flow as needed and provide backup

Communicate with customers via email and phone

Report Metrics in Excel relating to customer accounts

Multi-task in a consistently changing environment

Back-up billing when necessary

Completing receiving packets

Create in-house repack orders

Process out repack orders

Do a daily count of doors

Email out the information to GE and the carrier

Check for what needs to be packed and give info to the floor Basic office duties, ability to use Microsoft Office Software

Work in Accellos WMS. 

Qualifications:

WMS Systems experience.

Experience with Outlook

Excellent organization skills

Strong Excel and mathematical skills

Analytical skills

Detail and quality oriented

Good verbal and written communication skills.

Excellent attendance record.

Be able to work OT when needed

Ability to read and write English

Minutemen Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Minutemen Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

GED

1 year minimum

Job Tags

Full time, Temporary work, Local area, Shift work, Sunday,

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