Customer Service Department Manager
Pay from $80,000 to $90,000 per year
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Better together! This position is on-site, and we are looking for people who share our passion.
Position Responsibilities
Train Team Leads to provide top-notch customer service and build a positive team environment.
Manage the daily activities of various Customer Service departments.
Partner with other Managers and with Team Leads to enhance team performance.
Evaluate team procedures and identify areas for improvement.
Review performance reports and suggest ways to increase efficiency.
Resolve escalated customer issues promptly.
Minimum Requirements
Bachelor’s degree.
3+ years of customer service management experience.
Demonstrated ability to effectively coach and develop a high-performing team.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace .
EEO/AA Employer/Vet/Disabled
#LI-AS6
#LI-IL001
(#IN-KNMANC)
International Product Manager for Ventana Medical Systems Inc., Tucson, AZ. Position requires up to 30% fully-reimbursed domestic and international... ...based on exp, qualifications, geographic location & other job-related factors permitted by law. Discretionary annual bonus may be...
...Fire & Explosion Investigator We are seeking a highly skilled Fire & Explosion Investigator to join our team. In this role, you will be responsible for traveling to fire scenes, meticulously following National Fire Protection Association (NFPA) procedures, and determining...
...Cyber Analyst (Junior to Senior Levels) We are seeking Cyber Analysts at various experience levels to support security operations and incident response efforts. Analysts in this role will be responsible for monitoring, analyzing, and responding to security incidents across...
&##128293; Service Manager Commercial HVAC, Refrigeration & Plumbing &##128205; Dallas-Fort Worth, TX | &##128176; $120K$140K + Bonuses Take the Lead. Build a Legacy. Own Your Success. RLP Mechanical is searching for a driven and experienced Service Manager...
Overview: Pediatric Dentist Full-Time Missoula Pediatric Dentistry | Missoula, MT Missoula Pediatric Dentistry, led by Dr. Susan Tiede, is seeking a compassionate and skilled Pediatric Dentist to join our well-established practice. We are dedicated to providing...