Job Description

NEW! Offering a $300 HIRING BONUS for any Ward 1 residents! If you live in Ward 1 and get hired, we are offering a $300 hiring bonus to be paid in 30 days of employment. About our Company The Director of Sales is responsible for directing the hotel sales team in achieving the rooms, food and beverage revenue goals as laid out in the hotel Marketing Plan as well as taking responsibility for all rooms sales, solicitation of new business and implementing sales plans to support the overall strategy. This position reports directly to the General Manager. Responsibilities Respond to internal and external Sales inquiries or requests and provide assistance as needed Redirect Sales related calls or distribute correspondence to the appropriate person of the team Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.) Lead the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc Schedule meetings, interviews, Sales events etc. and maintain the team’s agenda Coordinate training sessions and seminars Together with the Director of Revenue implement the agreed rate structure and strategy for all market segments Lead all sales activities for Sales Managers and ensure that they meet their sales goals Establish and maintain effective employee working relations both within the department and with other departments Attend or assign managers to attend selected trade and travel functions, i.e. trade shows and local Hotel and Convention Association meetings to promote sales and image for the hotel Plan and where appropriate, execute sales trips to major market areas and report new potential market areas that should be covered Analyze and review market changes with the Director of Revenue and implement programs with the Sales Team to meet these changes Maintain close relationships with all key decision-makers both in local and international markets Organize and accompany familiarization site inspection trips with major clients Regularly entertain major clients of the hotel Maintain a high level of exposure for the hotel in the major marketing areas through direct sales solicitation, telephone and written communications Ensure up-to-date Delphi Sales and Catering profile Explore new markets and potential accounts through networking and market research for follow-up by Sales Managers Pay regular visits to all major accounts Analyze and evaluate client production with Sales Managers and implement sales action plans Provide feedback and market information to General Manager on changing market conditions, including trends on the competition Implement all sales and marketing action plans in the Marketing Plan Propose and initiate new services and products for our guests Work in conjunction with the Director of Revenue to ensure accurate forecasting is completed monthly Work in conjunction with the Director of Finance and the General Manager to develop and present the annual budget Monitor and review the Sales incentive programs monthly Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions Maintain “open door” communication with employees Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control Responsible for interviewing, selecting, training, guiding, managing and scheduling personnel Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward Ensure staff understands their job expectations before holding them accountable Maintain awareness of documentation needed and retained in employee files Be familiar with all safety and emergency procedures including OSHA requirements Attend relevant meetings Lead direct reports in a manner that achieves the properties sales goals and holds them accountable to their essential duties and responsibilities Plans and implements an on-going Targeted Account Development hit list to create new revenue and acquire valuable hotel contracts Promote the story of the brand and the hotel in the market, with the goal of increasing overall profitability of the property. Adjust the sales plan according to changes in business and marketing trends, aggressively pursue the market mix and type of group and transient business that will best achieve the success of the hotel Maintain a current working knowledge of the competition, demonstrate a working knowledge of all hotel operation, and maintain an awareness and application of current state of the art sales techniques and practices Continually targets and prospects for new business through telemarketing, individual creativity and innovation. Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments to enhance the hotel's financial performance Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system to service client and employer in the most expedient, organized and knowledgeable manner Develops strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction Develops customer profiles and maintains an effective trace system, including trace dates and references, to best meet client needs, resulting in superior account service and increased revenues Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner Product Knowledge: Conducts research, surveys, personal investigation and studies marketplace and territory to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities Knowledge, Requirements, Skills Four-year college degree preferred Must have a minimum 3 or more years’ experience in hospitality sales at a Director of Sales or Associate Director of Sales level to be considered. Market knowledge preferred Strong experience in Group and Catering Market preferred Proficient in use of Excel, Word, Delphi and access database tools. Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular) Outstanding communication and interpersonal skills Ability to handle data with confidentiality Excellent reading, writing and oral proficiency in the English Language Excellent organizational and time management skills Excellent attention to detail Ability to multitask Work well under pressure, requires being a team player Compensation & Benefits We offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. About our Brand More than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture. #J-18808-Ljbffr LINE DC

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