Job Description
About Us
At Fire Maker Brewing Company, we don't just serve beer—we serve experience, energy, and connection. With the success of our Atlanta flagship location, we are expanding to Griffin and looking for a dynamic Front of House (FOH) Manager to lead the taproom team in creating an exceptional guest experience. This is an exciting opportunity to help shape the culture, operations, and momentum of our second location.
Role Overview
The FOH Manager will serve as the on-site leadership presence, overseeing daily operations, team performance, and cultivating a vibrant, welcoming taproom environment. In this role, you will report directly to the District Manager and work closely with the BOH Manager to ensure a cohesive, seamless customer experience. You’ll also have the support of Taproom Captains and a growing team as you lead, serve, and contribute to the continued growth of the company.
Key Responsibilities
Team Leadership & Supervision:
- Lead and manage FOH team including bartenders and Taproom Captains.
- Provide coaching, mentorship, and performance feedback.
- Foster a high-morale, service-focused taproom culture.
- Serve as the lead on shift and close the taproom independently.
Operations & Execution:
- Oversee daily taproom operations ensuring consistency, safety, and hospitality standards.
- Maintain clean, stocked, and efficient bar/service areas.
- Handle opening/closing duties, cash control, and reconciliation.
- Support inventory tracking, ordering, and vendor coordination.
- Manage bar inventory and place supply orders in coordination with the BOH team.
- Create and manage beverage menus, including rotating craft cocktails and specials.
Customer Experience:
- Ensure a welcoming, inclusive environment for guests.
- Handle escalated service issues or guest concerns with professionalism.
- Organize and execute in-taproom events, game nights, and promotions.
- Plan and execute both public-facing events (e.g., festivals, themed nights) and private bookings.
- Book live entertainment such as bands, DJs, trivia, or other local acts to enhance taproom programming.
Scheduling & Staffing:
- Assist with and approve FOH scheduling in collaboration with District Manager.
- Coordinate shift coverage and adjust staffing as needed for service flow.
- Support hiring decisions and training processes for taproom team.
Communication & Reporting:
- Serve as the daily communication bridge between the team and District Manager.
- Track and report on shift notes, incidents, and performance issues.
- Uphold and reinforce company policies and procedures.
Administrative & Technical Skills:
- Utilize extreme organizational skills to manage scheduling, communication, event planning, and operations.
- Preferred experience with Canva (for flyers, menus, social assets).
- Preferred knowledge of Toast POS system or similar restaurant/taproom management software.
Qualifications
- 5+ years of experience in a leadership role within hospitality or bar/taproom setting.
- Strong leadership, conflict resolution, and team-building skills.
- Excellent customer service instincts with a solutions-oriented mindset.
- Flexible schedule including nights, weekends, and holidays.
- Must be 21+ with the ability to lift 50 lbs and stand for long periods.
- Comfortable using POS (specifically Toast) systems, Microsoft Office tools, and operational apps
Perks & Compensation
- Full-Time: must be available nights and weekends
- Competitive Pay with Potential Bonuses: $40,000–$57,000 annually, depending on experience
- Health Insurance after 90 days.
- Retirement Plan after 1 year.
- Paid Time Off: Vacation, Wellness Days.
- Company Tech: Cell Phone and Laptop.
- Travel: Some local/regional travel required for brand-wide events, meetings, etc...
Growth Opportunity
This is a ground-floor leadership position with clear pathways for growth as our Griffin location matures and new taprooms open. You will work directly with our District Manager and play a pivotal role in shaping the guest experience and team success at one of Georgia’s fastest-growing breweries.
Company Description We are a rapidly growing beverage production company seeking versatile and dynamic team members who thrive in a fast-paced environment!
Ranked #2 Best New Brewery in America by USA Today | 2021
Voted Best Brewery in Atlanta by Atlanta Best Media | 2022, 2023 & 2024
We are a rapidly growing beverage production company seeking versatile and dynamic team members who thrive in a fast-paced environment!\r\nRanked #2 Best New Brewery in America by USA Today | 2021\r\nVoted Best Brewery in Atlanta by Atlanta Best Media | 2022, 2023 & 2024
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