HVAC Technician Team Lead Chiller (union) Job at Johnson Controls, Beaumont, TX

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  • Johnson Controls
  • Beaumont, TX

Job Description

What you will do  

  • Under general direction, perform preventive maintenance, repair, installation, and replacement of HVAC Chilled water mechanical equipment.
  • Assists branch leadership with coaching and mentoring of branch technicians with the delivery of customer satisfaction and following operational processes.
  • Providing Level 1 technical support and assisting with technical development for others.
  • Ensures work is being performed in compliance with state, local and Federal legal requirements and operates on the job with the highest of ethics.
  • Properly completes all required project and service documentation.

How you will do it   

  • Must be a member or become a member of Union Local 211
  • Adheres to all Johnson Controls and customer safety standards.
  • Provides safety leadership and instruction to all field personnel.
  • Escalation points to technical issues and provides on-the-job training for other technicians.
  • Provides solutions to others on very complex system problems by either troubleshooting or advising how to resolve problems.
  • Escalation points from the branch to the technical support for critical issues.
  • Assists management with assuring proper field operational disciplines of other Technicians are followed.
  • Regularly provides input on development and training needs of the branch.
  • Assists in developing quotes and estimates for identified L&M work and submits to the Customer, Service Manager or Customer Service Agent, as appropriate.
  • Assists with the identification of material needs required for service delivery.
  • Assists the Service Manager or Customer Service Agent with identifying and scheduling individuals with the correct skills and knowledge to perform repairs or installation.
  • Communicates with customers upon arrival and before leaving the work site.
  • Ensures high levels of customer satisfaction Meets regularly with customer to become familiar with operating problems.
  • Keeps customer informed on the nature of service provided outstanding issues and recommends system enhancements, upgrades, and or repairs.
  • Manages assigned work to meet a professional level of execution, on-time and to the customer satisfaction.
  • Conducts self-study (reading, research, and practice) to improve and maintain technical proficiency.
  • Completes all training and certifications as required by the company.

What we look for  

Required  

 

  • In addition to the technical requirements of the given field, Technical Team Leads need experience where strong leadership activities have been demonstrated.
  • Ability to act independently and to coordinate the work of other employees and contractors on a customer site.
  • Effective interpersonal skills to represent the company to customers and other outside contacts.
  • Able to explain technical information to technical and non-technical people.
  • Minimum 5 years of Chiller experience.

#TechHiring

Job Tags

For contractors, Local area,

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