IT Program Manager (San Francisco) Job at ZipRecruiter, San Francisco, CA

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  • ZipRecruiter
  • San Francisco, CA

Job Description

Job DescriptionJob DescriptionOur client, a large Pharmaceutical company, is looking for an experienced Program Manager who can drive a solution integration program with multiple vendors, stakeholders, and team members at multiple global locations. The selected candidate will be responsible for leading multi-workstreams and the global MDM (Master Data Management) program focused on MDM platforms serving Europe, LATAM and other affiliates. Pharma experience is required for this role,

This is a contractual role where the selected candidate needs to be on-site in the client's San Francisco office 3 days per week.

Key responsibilities:

  • Manage all MDM Program activities for the Global MDM platforms and integration
  • Coordinate cross-functional teams to ensure project milestones are achieved on time and within budget
  • Lead the development of comprehensive plans detailing timelines, milestones, and resource allocations
  • Establish strong partnerships and collaborate with internal stakeholders, functional departments, IT, and third-party vendors to ensure project goals are met
  • Proactively identify potential issues that may arise across cross functional teams and develop mitigation strategies to address risks and conflicts and ensure that issues are resolved promptly
  • Monitor program progress and performance, implementing adjustments to ensure success
  • Regularly update business and stakeholders on program progress and address concerns promptly to ensure transparent and effective communication
  • Ensure efficient utilization of resources across programs to avoid duplication and optimize efforts
  • Promote collaboration among diverse teams to achieve program objectives
  • Facilitate cross-team collaboration to address issues and establish a structured escalation pathway to the leadership team
  • Work closely with the Scrum Master to address risks and dependencies identified by various stakeholders, and align with teams on these dependencies.
  • Actively participate in daily stand-ups and sprint planning meetings to provide updates and ensure that tasks are progressing as expected

Requirements
  • Previous Pharma industry experience required
  • Technical Skills: Reltio, MDM, SQL, AWS, SAFe Methodologies
  • Domain Knowledge: Healthcare - Pharma, BioTech, Medical Devices
  • Business Knowledge: Healthcare : Finance, Commercial, Patient, Medical Products, Sales
  • Tools & Platforms: Reltio, Mulesoft, Lucidchart, Google Suite (Docs, Sheets, Slides, Drive):
    Word/Docs: documenting requirements, specifications, and project documentation
    Excel/Sheets: data analysis, reporting, and creating pivot tables and charts
    PowerPoint/Slides: creating presentations to share with stakeholders
  • JIRA: Agile Project Management Tool for creating user stories, tracking tasks, and managing sprints
  • ServiceNow
  • Role will be based in South San Francisco, CA. Candidate will be required to be at client site 3 times per week
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Job Tags

Full time, Work at office, 3 days per week,

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