Pharmacy Technician - Call Center Job at Strategic Staffing Solutions, Detroit, MI

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  • Strategic Staffing Solutions
  • Detroit, MI

Job Description

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for a Pharmacy Technician for a contract opportunity with one of our largest clients located in Detroit, MI!



Title : Pharmacy Technician - Call Center

Location: Detroit, MI (Work from home)

Duration: 12+ Months

Role Type : W2 Contract Engagement



Engagement Description


This Pharmacy Technician Role is within a remote contact center. We service Medicare Part D Members and Providers. Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).

  • Work on the pharmacy help desk handling prior authorization requests from doctors' offices.
  • Requests are received via fax, mail, email, phone and electronic PA system
  • Receive and respond to member questions about their pharmacy benefit
  • Work from home - private and quiet workspace required
  • Ability to work 8.5 hours starting as early as 8am and ending as late as 9pm.


Top 3 Required Skills/Experience

  • Retail Pharmacy experience - at least 2 years
  • Good computer skills (Typing, outlook, excel, etc)
  • Good fundamental knowledge of drug names and drug classes


Required Skills/Experience

  • Exceptional Customer Service
  • Detail Oriented
  • Ability to multi-task
  • Willingness to accept change


Preferred Skills/Experience

  • Call center experience
  • CMS knowledge


Education/Certifications

  • CPhT preferred (Certified Pharmacy Tech licensed)

* Beware of scams. S3 never asks for money during its onboarding process


Job ID: JOB-239730

Publish Date: 16 Jan 2025 Strategic Staffing Solutions

Job Tags

Contract work, Immediate start, Remote job,

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