Job Description

• Greet all guests in a warm and enthusiastic manner
• Ensure guests are satisfied & fulfill any additional requests
• Ensure Food & Beverages are sufficiently stocked at all times
• Answer questions regarding the food, the hotel & local area
• Clear and reset counters at conclusion of each service
• Ensure cleanliness of lounge
• Clean and wipe down tables & service areas
• Notify a manager immediately of any guest complaints.
• Practice and observe all safety rules and procedures.
• Assist all service personnel in any duties as requested.
• Maintain and follow all cash handling procedures.

• Minimum lifting of 50 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 50 pounds.
• Other duties may be assigned.
• Must have a comprehensive knowledge of all hotel departments and functions.
• Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
• Must have good mathematical and computer skills.
• High school education preferred. Relevant training and experience required.
• Ability to timely obtain any required licenses or certificates.
• CPR training and first aid training preferred.
• Additional language ability preferred. StepStone Hospitality

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