Release to Service (RTS) Manager Job at Virginia Transformer Corp, Rincon, GA

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  • Virginia Transformer Corp
  • Rincon, GA

Job Description

Former US Secretary of Energy, Jennifer Granholm said, “With what Virginia Transformer is doing, they are at the center of how we’re going to build out the backbone of our clean energy future.”

Virginia Transformer and Georgia Transformer Corp., is “the engineering firm that makes transformers.”

We are the largest US-owned manufacturer of electric transformers in North America and have been helping to secure the reliability and resilience of our country’s electric grid for more than 50 years. We produce power transformers for any conceivable application – GSU, substations, auto-transformers, grounding transformers, drive duty, rectifier, exciter, voltage regulator, and other.

The company is experiencing steady and sustained growth and serves every part of US industry from its six state-of-the-art North American facilities. We are actively looking for individuals who want to be part of a high-growth company and who want to share in the pride we have in ensuring American manufacturing continues to flourish. Without reliable power, manufacturing cannot operate. That is where we – and you – come in. Join us.

Job Summary:

The RTS Manager is responsible for overseeing the final release of all power transformers manufactured at the Rincon plant, ensuring that each unit meets customer specifications, internal quality standards, and all documentation requirements before shipment. This role manages the end-of-line coordination between engineering, quality, production, testing, and documentation teams to ensure a seamless and technically sound Release to Service (RTS) process. The RTS Manager serves as the final checkpoint and technical authority for customer-ready transformers.

Key Responsibilities:

  • Release Management
  • Own and manage the full RTS process, ensuring all units meet mechanical, electrical, testing, and documentation requirements before release.
  • Perform or oversee final inspections, documentation reviews, and quality signoffs required for shipment readiness.
  • Ensure units meet both customer specs and internal engineering standards before releasing to logistics.
  • Cross-Functional Coordination
  • Interface with Engineering, Quality, Testing, and Production teams to confirm that all technical and quality issues are resolved prior to RTS.
  • Collaborate with the documentation team to ensure complete and accurate customer documentation packages (drawings, FAT reports, test data, certifications, etc.).
  • Customer Satisfaction & Compliance
  • Serve as the technical point of contact for RTS-related customer questions or concerns, including witness testing follow-ups.
  • Ensure compliance with all customer-specific RTS checklists, contracts, and quality expectations.
  • Escalate nonconformances or open issues for executive review as needed prior to release.
  • System & Process Improvement
  • Maintain and continuously improve the RTS tracking system and process across departments.
  • Drive accountability for readiness dates and support on-time delivery initiatives.
  • Identify root causes for delays in RTS and lead cross-functional problem-solving.
  • Team Leadership & Reporting
  • Supervise RTS technicians or coordinators (if applicable), ensuring accuracy and completeness of work.
  • Report plant RTS metrics, cycle times, and exceptions to leadership on a regular basis.
  • Work with Corporate RTS team to align on process updates and best practices across sites.

Qualifications:

  • Bachelor’s degree in Electrical or Mechanical Engineering, or related technical field preferred.
  • 5+ years of experience in transformer manufacturing, testing, or technical quality roles.
  • In-depth understanding of transformer construction, testing, and customer documentation requirements.
  • Strong organizational and coordination skills in a cross-functional manufacturing environment.
  • Ability to read and interpret technical drawings, specifications, and test reports.
  • Excellent attention to detail, communication skills, and a commitment to customer satisfaction.
  • ERP and document control system experience preferred.

Travel:

Minimal; may include occasional visits to customer sites or other VTC facilities for training or best practice sharing.

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