Job Description

Location:

Avera McKennan Hospital

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Position Highlights

Flexible Monday-Friday 6:00am-3:00pm; 80-hours 2-weeks

(8-10 hours shifts) On call & weekend coverage

This position will be responsible for supervising physical security projects and technology enhancements including:

Access Control: Managing day-to-day operations for verifying employee and visitor credentials, monitoring systems for suspicious activity, creating security protocols for sensitive areas, and overseeing parking, badging, and policy enforcement, while maintaining daily security logs.

Security System Maintenance: Completing preventative checks, identifying and resolving malfunctions, coordinating upgrades and repairs with IT teams, and managing vendor work orders to completion.

Security System Design: Deploy security systems to streamline operational needs, assist in developing physical security standards, maintain technology continuity within systems at varying locations, and ensure security drawings are current.

Vendor Management: Overseeing the installation, integration, and maintenance of security systems, managing work orders, and ensuring security quotes are tracked and executed with minimal operational impact. Managing security projects and removing impediments to meet project deadlines and scope, while ensuring quality vendor craftsmanship.

Administrative Duties: Providing input for the annual department budget, managing the hospital key control program under the Security Manager's supervision, and reporting security concerns and potential threats to relevant authorities and hospital staff.

Emergency Management: Assisting in the development response plans for various disasters, maintaining relationships with law enforcement agencies, and coordinating emergency drills to enhance staff proficiency in procedures.

Compliance Management: Collecting evidence and maintaining records for quality assurance, Joint Commission, OSHA, and legal requirements, ensuring adherence to hospital security policies. Conducting security audits to identify and correct vulnerabilities, and maintaining documentation of procedures and incidents.

Customer Service: Managing the Security Operations Team by dispatching officers to calls for service and interacting with end-users to mitigate problems or concerns .

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview


Responsible for providing efficient and effective guidance and broad supervision of all staff in the department with primary focus on the security areas.



What you will do

• Assists in the management of parking, access control, badging, and policy enforcement, all while ensuring daily logs are accurate for monthly reports.
• Coordinates security responses to emergencies, make independent decisions to resolve situations, and use de-escalation techniques to prevent conflict escalation. Responds promptly to incidents, and ensure incidents are investigated, evidence is collected, and documented in reports.
• Provides input for the development of the annual department budget (i.e. capital equipment needs, staffing reports). Reports security concerns, threats, and vulnerabilities to relevant authorities and hospital staff.
• Assists in developing emergency response plans for disasters, coordinate emergency drills to enhance staff proficiency and maintain strong relationships between law enforcement and the hospital.
• Ensures adherence to all hospital security policies and procedures, while assisting with the collection of evidence and maintenance of records as needed by the Quality Assurance Department, Joint Commission accreditation, OSHA guidelines or as maybe required by law.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications


The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.



Required Education, License/Certification, or Work Experience:

• Associate's or equivalent from a two-year college or technical school, plus six months related experience and/or training; or equivalent combination of education and experience
• Drivers License - Licensing Board

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [email protected] .

Job Tags

Full time, Part time, Work experience placement, Flexible hours, Shift work, Weekend work, Monday to Friday,

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