Job Description

Akkodis is seeking Senior ServiceNow Developer for a contract-to-hire position that is Hybrid in Windsor Mill, MD. Ideally, we are looking for applicants with solid knowledge and experience in ServiceNow CMDB/SAM/HAM Implementation Development experience; Experience in ServiceNow Design and Architecture; Knowledge of infrastructure platforms

JOB TITLE: Senior ServiceNow Developer

EMPLOYMENT TYPE: 6 Months Contract To Hire

LOCATION DETAILS: Columbia, MD - Hybrid - 1X a week

Salary Range: $70 - $75/Hour (Salary may be negotiable based upon experience, education, geographic location, and other factors ).

Responsibilities

• Work with both department and organizational stakeholders to research, analyze and implement enterprise-wide solutions/capabilities/enhancements to support the organization’s business/mission goals and objectives.
• Create, maintain and enhance Incident Management, Problem Management, Service Request Management, Change Management, Service Catalog, Knowledge Management, Self-Service Portals, single sign on (SSO) capability, as well as integrations and workflows supporting operational integrity and ease of use.
• Maintain Forms, Reports, Views, Workflows, Groups and Roles, including custom Roles when necessary
• Coordinate application and platform upgrades, including robust and complete test models
• Troubleshoot and resolve problems; Orchestrate and automate tasks
• Design and develop solutions that leverage ITSM modules such as HR, ITSM, Discovery, CMDB, Knowledge and ITOM using configuration and custom JavaScript
• Coach and train co-workers, and maintain working relationship to coordinate development and maintenance of the ITSM system
• Lead discovery sessions and process definitions with stakeholders and developers
• Develop Reports, Dashboards and analytical reports supporting business objectives and summarization of activities and trends

Qualifications:

• Bachelor's Degree in Computer Science, Mathematics, Engineering or related field.
• HS Diploma and 8+ years of experience as a ServiceNow Administrator/Developer in an enterprise environment.
• 5+ years of experience in IT Service Management Process, Design and Administration (may include the 3+ years of experience as a ServiceNow Administrator/Developer
• 3+ years of RESTful or SOAP web services
• 3+ years of experience with HTML and JavaScript
• 3+ years of experience with the key technologies relevant to ServiceNow integration solutions including: ServiceNow API’s, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
• ITIL Foundations Certification
• Agile Training/Certification
• ServiceNow Certified Implementation Specialist (CIS)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Systems Administrator (CSA)
• Asset Management Experience
• ITBM Experience

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at [email protected]

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

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