Sr. Solutions Consultant Job at Whatfix, San Jose, CA

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  • Whatfix
  • San Jose, CA

Job Description

Join to apply for the Sr. Solutions Consultant role at Whatfix 4 days ago Be among the first 25 applicants Join to apply for the Sr. Solutions Consultant role at Whatfix Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers : 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors : Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers’ Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. About the Role We’re looking for a stellar Solutions Consultant to help drive growth at Whatfix. In this role, you’ll serve as the product expert from demo to proof of concept, partnering with Sales to articulate the value and benefits of the Whatfix solution. The ideal candidate will have proven experience in technical pre-sales, solution engineering, and consultative customer engagement. You bring a blend of industry expertise, technical acumen, and a customer-first mindset to deliver impactful solutions across diverse sectors. What you’ll own : Design and deliver tailored, compelling demos that tell a story aligning Whatfix’s capabilities to the needs and priorities of prospects/customers. These may be communicated through various mediums, including Onsite meetings, presentation, and live/online demonstrations. Support RFxs, security assessments/questionnaires, and other technical diligence with precision and responsiveness. Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value Assessment calls, and POCs Create and maintain collateral to demonstrate Whatfix’s ability to meet the prospect security and privacy requirements. Be the subject Matter Expert on the overall Whatfix product portfolio and the competitive landscape Understand and study Whatfix deployments across industries and develop industry best practices and use cases based on our current deployments Self-driven interest to learn more about customers' business, digital transformation trends in their industry, and presenting a thought leadership on Whatfix solving their pain points Key Qualifications: 5+ years of experience in Technical Pre-Sales, Sales Engineering, or Solutions Consulting roles at enterprise software companies or SaaS Experience supporting or working with clients in regulated industries, especially Federal, Government, Insurance, Healthcare, Technology, Financial Services, or Manufacturing – prior experience with Federal clients is highly desired Familiarity with IT/security environments and compliance standards, including FedRAMP, on-premise support, and other relevant frameworks Demonstrated ability to lead consultative discovery sessions, uncover customer needs, and co-create effective solution strategies Skilled at simplifying complex technical concepts and presenting solutions to non-technical stakeholders and executive-level decision-makers Can consult across various CRM platforms, custom solutions, and adapt quickly to different products and industries based on customer needs Excellent written and verbal communication skills with a polished, professional demeanor Strong interpersonal and problem-solving skills, with a collaborative, team-oriented work style Start-up experience is a plus – we’re looking for a self-starter with a hustle mentality Willingness to travel up to 50% for on-site meetings and client engagements At Whatfix, we value collaboration, innovation, and human connection. We believe that working together in the office five days a week fosters open communication, strengthens our community, and drives innovation, helping us achieve our goals more effectively. To facilitate global collaboration, our US teams start and end early, while our India teams start and end late. US teams do not have any evening meetings. Relocation and Sponsorship offered. We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust is the foundation; and Do it as you own it. Whatfix is an Equal Opportunity Employer and an E-Verify participant . We value diversity and are committed to creating an inclusive environment for all. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected status, in accordance with applicable laws including the ADA. Salary for this role ranges between $150K- $180K, split between the base and variable. Compensation will be determined by factors such as level, job-related knowledge, skills, and experience. Due to our company's global nature and hiring committees spanning different time zones, the interviews for this role will be recorded for those not in attendance to review. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales, Business Development, and Strategy/Planning Industries Software Development, IT System Data Services, and IT System Training and Support Referrals increase your chances of interviewing at Whatfix by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Disability insurance Get notified about new Solutions Consultant jobs in San Jose, CA . San Jose, CA $60,000.00-$70,000.00 19 hours ago Solutions Consultant, Major Accounts (Bay Area) Technical HCM Consultant (Entry-Level to Experienced) Technical Solutions Consultant, Performance - MPO San Jose, CA $128,000.00-$244,888.00 1 week ago Santa Clara, CA $165,825.00-$273,675.00 2 days ago US Immigration Business Analyst - Associate San Jose, CA $54,000.00-$81,700.00 3 days ago Business Analyst, application via RippleMatch US Immigration Business Analyst - Associate Level San Jose, CA $54,000.00-$81,700.00 6 days ago Delivery Consultant - Connect, Amazon Connect Center of Excellence Delivery Consultant - Connect, Amazon Connect Center of Excellence Senior Solutions Architect, Global Partner Team Fremont, CA $124,200.00-$248,400.00 7 hours ago Salesforce Field Service Consultant @ Onsite Delivery Consultant - DevOps, AWS Professional Services Santa Clara, CA $118,200.00-$204,300.00 1 day ago Pleasanton, CA $165,000.00-$252,000.00 1 week ago Sr. Delivery Consultant - Connect, Amazon Connect Center of Excellence Campbell, CA $126,319.00-$157,898.50 2 weeks ago Redwood City, CA $109,400.00-$177,050.00 3 days ago Delivery Consultant- GenAI/ML, AWS, Industries San Jose, CA $118,200.00-$204,300.00 6 days ago San Jose, CA $110,625.00-$184,375.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Whatfix

Job Tags

Full time, Worldwide, Relocation, Afternoon shift,

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